L&A Partners est un cabinet spécialisé dans la recherche de cadres et dirigeants en Assurance et Finance d’entreprise

Dans le cadre d'un poste à pourvoir chez l'un de nos clients, agence de notation internationale, nous recherchons un Actuaire IFRS17 Product Consultant Expert H/F.

Notre client est leader mondial des solutions logicielles de gestion du risque de crédit et des solutions de conformité réglementaire bancaire ou assurantielles. Il dote ses clients d’outils performants pour la mesure, la gestion et le suivi du risque (risque de crédit, de marché, et risque opérationnel) et pour la gestion actif- passif. Les logiciels permettent de mettre en œuvre les réglementations et assurent la mise en conformité au nouvel environnement réglementaire, notamment sur Bâle III, Solvabilité II ou encore IFRS 17. 

The successful candidate will join the growing line of business responsible for products and services we deliver to the insurance industry. Over the years, our client has been developing awards-winning solutions and has a large global client footprint in the insurance market segment. The recent IFRS17 actuarial and accounting standard is a new opportunity for our client for which we are investing and hiring new people for another potential success story.

Customer Success is critical to the short-term and long-term profitability as an organization. They are successful when there clients accrue continued value from there solutions and services. The successful candidate will be appointed as an IFRS17 Product Consultant Expert and will provide ‘white glove service’ to our clients and uncover new applications and use cases for their organization by understanding the customer need, organizational challenges, short-term as well as long-term goals. Given the nature of IFRS 17, this role involves being able to handle functional and technical facets of the IFRS 17 standard (including actuarial and/or accounting expertise) to demonstrate expertise and technical knowledge to maintain high level of value perceived in our products with our customers and partners.

The position presents a great opportunity for highly motivated individuals who wish to join a highly visible growth initiative within a leading company in the market.

Frequent travels will be required to meet with partners, clients, consultants and internal teams.

 

The successful candidate will provide clients (both our client’s partners and end-customers) with the needed on boarding, training and direction during all phases of the client life cycle.

Pre-Sales activities

• Participate to RFP response write-up and formatting

• Present Product demonstrations

• Deliver Proof Of Concept (POC)

• Provide input to project quotation; success and risk assessment and project plan (for direct and indirect delivery)

Customer On-boarding activities

• Create client (end-customers and partners) software adoption roadmaps, communicate and monitor against.

• Deliver training (see below) involving relevant contribution from relevant experts as required

• Provide Product configuration guidance or execution as required

• Work on Project issues remediation proposals as required

Training activities

• Create training content in multiple formats (videos, slides, guides)

• Deliver functional training in-person or webex or recorded for specific clients and partners or broader user communities incl. of Supporting Data; Run & Settings; CSM Calculation; RA Calculation; Accounting; Reporting; Logs; Troubleshooting

• Monitor, report and discuss with internal and external parties the status of knowledge transfer to partners and remediation proposals as necessary

Client support

• Participate to Level 2 & Level 3 Post production support to client

• Achieve proactive monitoring of client experience and satisfaction according to set client success metrics incl. offering additional training, personalized need assessments, access to SME resources.

Product design & development activities

• Participate to Product demonstration design and provide Customer/Partner input towards evolutions

• Rationalize and communicate client feedback towards Product enhancement related to regulation and customer experience, specifying required fix or requested feature as needed.

• Participate to Product Features design and execute related Acceptance testing

In your daily work you will represent our client positively and professionally, demonstrating genuine customer success focus as you work to meeting and exceeding our partners and customers expectations and help them achieve the best customer experience possible.

 

Profil

Education/Experience required:

• Main Degrees Discipline in Actuarial Science

• Experience in a software implementation role.

• Professional accounting qualifications and/or experience related to IFRS would be a plus

• Actuarial qualifications

• Experience planning and delivering complex projects.

• Experience leading meetings, presentations and/or workshops.

   

Skills/Knowledge required:

• The successful candidate will have 5+ years of experience in the Insurance business

• Customer focused with Customer’s success being what matters

• Ideally he/she will have been working in an Insurance consulting firm

• He/she must have good insurance and accounting technical skills

• Must be comfortable in demonstrating and promoting software solutions and associated services

• Experience in Software Industry with good understanding of technology

• Ability to build relationships at all levels with partners/clients/prospects and the internal organization

• Excellent written and verbal communication skills with an ability to communicate complex concepts to a senior audience.

• Ability to learn quickly and adapt with strong evidence of being autonomous, self-disciplined, highly organized, able to multi-task, and attentive to detail.

• Have a good understanding of IFRS 17 (or financial reporting process) requirements, analysis and methodologies

• Work in cross-border/cross-disciplined teams remotely or at client site.

• English perfect fluency.